Shahriar Alam

Dhaka

01Profile Dhaka, Bangladesh · GMT+6 Open to work

Shahriar Alam

Chrome figure lit in cyan and red — the avatar Shahriar works under online.

@shariaronchain

I run Discord for protocols where the users hold real money. Right now that is Optimum: 41,420 members, 2,236 of them online.

See the work Book 30 minutes
In public checked 2 Nov 2026
02

Work

Five rooms in five years. The newest one has 41,420 people in it.

  1. 01

    Optimum

    Community Moderator

    The Discord for an MIT-founded data acceleration network, with $7.7B of ETH stake on it.

    • Hold a 41,420-member server: technical support, scam reports, campaign rollouts.
    • Turn RLNC and mump2p research into threads a non-technical holder finishes.
    • Ran community support through OG Revalidation and TurboCards.
    2025.05 — now
  2. 02

    Knit Finance

    Community Moderator

    Cross-chain DeFi, now a non-custodial DEX with a published CertiK audit.

    • Ran day-to-day Discord and X for a cross-chain protocol.
    • Handled technical support and kept the conversation on interoperability, not price.
    • Wrote the explainers that made bridging legible to first-time users.
    2023.11 — 2024.07
  3. 03

    ShoeFy

    Discord Manager

    Community and Discord for a staking and NFT platform, from early stage.

    • Built and ran the server: onboarding, moderation, retention.
    • Promoted staking, farming and $SHOE liquidity inside the community.
    • Ran collaborations with NFT and DeFi creators to widen the top of the funnel.
    2022.10 — 2023.12
  4. 04

    MEXC

    Listing Partner

    The other side of the table: how projects get judged before a community ever sees them.

    • Scouted early-stage projects for token listings.
    • Read whitepapers and tokenomics before the first call, and evaluated community activity.
    • Approached founders and BD leads directly, and ran the follow-up.
    2022.09 — 2022.10
  5. 05

    Finby

    Community Moderator

    First moderation role. DeFi co-financing, built from an empty server.

    • Onboarding and support for a co-financing product nobody had seen before.
    • Educated users through the product, one question at a time.
    • Learned the part that never shows up in a job description: answering well, repeatedly.
    2021.12 — 2022.08
03

Method

What I actually do all day, in three moves.

01

Read the paper, not the tweet

RLNC, mump2p, sidecars, cross-chain bridges. Before I explain anything in a server, I read the source. A moderator who repeats marketing copy gets caught inside a week.

02

Find the sentence that touches their money

Nobody joins a Discord to learn network coding. They join because a validator earns or it doesn't. Every explainer starts from that sentence and works backwards to the mechanism.

03

Publish, then stay in the room

A thread without follow-up is a press release. I answer the replies in the server for the following week, which is where the real questions show up and where the next post comes from.

04

Playbook

Three things that happen in every serious protocol server. My moves.

  1. P1 first hour

    A wallet gets drained at 3am

    1. Slow the channel down before the rumour does. Wrong information costs more than silence.
    2. Ask for the transaction hash. Never a seed phrase, never a screen share.
    3. Post a verified summary inside twenty minutes, then a full post-mortem the same day.
    4. Pin both. The next person should never need to ask.
  2. P2 every release

    The protocol ships something nobody understands

    1. Read the changelog before the announcement, not after.
    2. Find the one sentence that changes what a user actually does, and lead with it.
    3. Open a thread. One idea per reply, plain language, no jargon carried over from the docs.
    4. Stay in the thread for a week. That is where the real questions arrive.
  3. P3 continuously

    The server outgrows the moderation team

    1. Recruit from the people already answering questions for free. They were moderating before you asked.
    2. Write the rules down once, in one place, and link them instead of explaining them again.
    3. Log every action with a reason a stranger could read six months later.
    4. Measure the room by questions answered, not by messages sent.
05

About

Why this works, and what I am looking for next.

I studied textile engineering, not marketing. That turned out to be useful: textile is a tolerance business. You learn early that a mediocre process run consistently beats a brilliant one run erratically. A Discord server is the same machine, with worse formatting.

In 2023 I went and got the theory to match the practice — Community Manager School: onboarding, health metrics, KPIs, event triggers. Most of it confirmed things I had already learned by breaking them.

The part I am best at is the part most operators avoid: translating something genuinely difficult into language a stranger will read to the end. That is why protocol research teams keep ending up in my DMs.

What I want next is a protocol that takes its community seriously enough to hire one person to own it — not a team of volunteers and a Notion page.

Open to
Community Lead · Head of Community · Launch retainer
Based
Dhaka, Bangladesh · GMT+6
Overlap
Full day with Asia · mornings with Europe · early hours with US East
Working
Remote since 2021
Education
BSc Textile Engineering, University of South Asia
Community Manager School, 2023
Stack
Discord · X · Telegram · Notion · AI agent workflows (OpenCode) · AI video
06

Contact

Thirty minutes is usually enough to know if this fits. Pick a slot.

Email shahriarcertified@gmail.com